Who we are
Aspire Expert Witness Services ("Aspire", "we", "us") is the website and service provider responsible for the processing described in this policy. For privacy questions or requests, email contact@aspireexpert.com.
Information we may collect
Depending on how you use the website or engage with Aspire, we may collect:
- contact and enquiry form details, including your name, email address, phone number and organisation;
- message, enquiry, request-for-quote and service details, such as the country, language, subject, deadline or high-level case or document summary you provide;
- technical information, such as an IP address, browser and device details, and server or security logs, where applicable;
- admin account and session information for authorised users; and
- blog and administrator upload metadata, where applicable, such as article, image, file and publication details.
Please provide high-level information through public forms. Do not send unnecessary confidential, sensitive or case documents through an initial enquiry form.
How we use information
We may use information to respond to enquiries, assess quote, report and translation requests, provide and administer agreed services, maintain website and account security, and comply with legal or regulatory obligations where applicable.
Lawful bases
Depending on the purpose and circumstances, our lawful basis may be:
- our legitimate interests in responding to enquiries and operating and securing the website, where those interests are not overridden by your rights;
- steps taken at your request before entering into a contract, or performance of a contract, for service enquiries and agreed work;
- compliance with a legal obligation where applicable; or
- your consent, but only where consent is genuinely used and required.
When information is shared
We may share information with email, hosting, database and storage providers used to operate the website and communications; professional advisers or instructed experts where necessary for a service; and legal or regulatory authorities where required. We do not sell personal information.
International transfers
Some service providers may process information outside the UK. Where this happens, appropriate safeguards are relied on where required by applicable data protection law.
How long we keep information
Enquiries are kept only for as long as reasonably necessary to respond, manage follow-up and maintain appropriate records. Case and service records may be retained according to professional, legal or administrative needs. Server and security logs are retained for limited security and operational periods.
Your rights
Subject to applicable law, you may have the right to request access to your personal information, rectification, erasure, restriction of processing, or to object to processing. You may also have a right to data portability where applicable. To exercise a right, email contact@aspireexpert.com. You also have the right to complain to the Information Commissioner's Office (ICO).
Security, children and updates
We use reasonable technical and organisational measures intended to protect personal information. The website is not intended for children to submit enquiries directly. We may update this policy from time to time; the current version will be published on this page.